For Property Owners
What services does your company provide?
We offer: • Property marketing and tenant placement • Rent collection • Maintenance and repair coordination • Lease enforcement • Financial reporting and Property upkeep.
How do you screen tenants?
We conduct thorough background checks, including credit history, criminal records, rental history, and income verification, to ensure reliable tenants.
What are your fees?
We charge a one-time fee for inspection of the property by our team, Upon placing a tenant we charge a percentage of monthly rent and security deposit.
How do you handle maintenance requests?
We have a dedicated team to manage maintenance issues. Tenants can report problems via an emergency hotline or reach us on WhatsApp.
How do you ensure rent collection?
We offer an online payment system for tenants and enforce lease terms to minimize missed payments. Late fees are applied per lease agreement.
How often do you inspect properties?
We conduct move-in and move-out inspections and periodic inspections during the lease to ensure the property is well-maintained.
What happens if a tenant stops paying rent?
We follow a structured process, including payment reminders, legal notices, and eviction proceedings (if necessary) while keeping you informed.
Can I set my own rental terms?
Yes, but we’ll ensure the terms comply with local laws and recommend industry standards to maximize your property’s appeal.
How do you market properties?
We use professional photography, online listing platforms, social media, and local advertising to attract qualified tenants.
Will I have a dedicated property manager?
Yes, each property is assigned a dedicated manager to provide personalized service and act as your main point of contact.
For Tenants
How do I apply for a rental property?
We post on online listing platforms, social media, and local advertising, each listing has an application link or instructions for applying. You'll need to provide proof of income, identification, and references.
What documents are required for the application?
Typically, we require: • Government-issued ID (Aadhaar Card*, Passport, Voter ID) • Recent pay stubs or proof of income • Credit report (if applicable)
How long does the application process take?
The review process typically takes 1-3 business days, depending on how quickly we can verify your information.
What are the move-in costs?
Move-in costs usually include: • First month’s rent • Security deposit (equivalent to 1-2 month’s rent based on the city, unless stated otherwise) • Additional fees (e.g., pet deposit, if applicable)
What maintenance services are included?
Routine maintenance services, such as plumbing, electrical, and appliance repairs, are the responsibility of the tenant. However, for major repairs or issues requiring significant work, the property owner may contribute as outlined in the lease agreement.
How do I report maintenance issues?
Log into your tenant portal or call our office directly. Emergency issues (like flooding) should be reported immediately via our 24/7 hotline.
Can I have pets in the property?
Pet policies vary by property. Check the listing or lease agreement for specific rules and associated pet fees or deposits.
How do I pay my rent?
Rent payments can be made through our online portal, via check, or through automatic bank transfer. Late fees may apply for missed deadlines.
What happens if I want to break my lease?
Early lease termination policies are outlined in your lease agreement. Fees or penalties may apply. Subletting may be an option, subject to approval.
How do I get my security deposit back?
Security deposits are refunded after a property inspection, provided no damage exceeds normal wear and tear. Ensure the property is clean and keys are returned to avoid deductions.